What Information We Hold and Why
When you create an account, we collect the details you provide — name, contact number, and the wallet or payment method you use to deposit or withdraw. If you fund your account through JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to verify
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the transfer and match it to your wallet. We do not store your mobile wallet PIN or bank login credentials — those stay on your device and inside the wallet app. We also collect device and session data: the type of phone or browser you use,
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your IP address, and how you navigate the platform. This helps us detect unusual login attempts and keep your account secure. We keep this data for as long as your account is active and for a period after closure as required by applicable rules. You can
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request a summary of what we hold by contacting support. We use your contact number for account verification and, where you have opted in, for service updates. We do not sell your personal information to third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.